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Our Newsletter


Shipping & Returns

Shipping

Method of Delivery
The majority of items are shipped via UPS, but for larger items we might use specialized freight carriers. Also, we may ship items to Alaska and Hawaii via USPS.

USA
Free shipping available on all orders over $99 -- including Alaska and Hawaii. We will use the least expensive shipping option -- which may include the United States Postal Service.

Canada, Mexico and International
Please email info@bloommaternity.me if you would like to save shipping dollars and have your items shipped via the United States Postal Service. The buyer is responsible for all duty taxes.

UPS Domestic:
Ground – If your order is placed M-F, before 1 P.M. CST, your order will usually leave our facility the same day you order it. To judge how long it will take UPS to get your package from our facility to your doorstep, you can visit UPS.com. We ship from the following zip code: 78212

IMPORTANT EXCEPTIONS: UPS does not pick up or deliver orders on Saturday, Sunday, or major holidays. The days that UPS is not picking up or delivering are NOT considered shipping days. When counting up your shipping days, consider this important information.

*We are not responsible for UPS’ performance. Once a package leaves our facility, it is out of our hands. If you need to file a claim for a package that was lost during shipping, please contact our shipping department, and we will file the claim, on your behalf with UPS.

International:
We currently are in the process of setting up our international shipping rates. Please email us for a direct quote at info@bloommaternity.me if you would like to reduce your shipping cost by using the United States Postal Service.

Returns

We want you to be happy with your order! If you are not satisfied with your order you may return it within 14 days of your receipt of merchandise for a refund of the purchase price less shipping fees.There are NO RESTOCKING FEES! We do, however, require that you pay to ship the item back to us, and any shipping fees originally paid on your order are non-refundable. Here are the exceptions and clarifications:

  • Products must be returned to us in their original condition and in their original packaging complete with all tags, instructions, and inserts.
  • Swimwear, Skin Care, Lingerie, and Undergarments (Bellabands, hosiery, tights) are non-returnable 
  • Please contact us in order to receive complete instructions on returning goods. Once we receive your return, please allow 1-2 weeks for processing.

Exchanges

You can exchange an item by returning it to us and placing a new order for the item(s) that you would like in place of the original order.

  • To receive a refund your return must be postmarked no more than 14 days from the date UPS/USPS delivers the package to you.
  • All returned merchandise must be unworn, unwashed and with original ticketing & tags attached.
  • Shipping charges are not refundable.
  • Swimwear, Skin Care, Lingerie, and Undergarments (Bellabands, hosiery, tights) are non-returnable
  • We will not accept returns for soiled or washed merchandise
  • Returns must be sent back to our warehouse, located in San Antonio, TX
  • Returns will receive a refund issued in the original form of payment.
  • Sale items may be returned for online credit only. No refunds.
  • Gifts may be exchanged for merchandise or online credit. No refunds.
  • Thank you for understanding that it is your responsibility to pay for the return shipping of unwanted items.
  • Your Return Authorization number is the same as your Order Number.  If you're still not sure, please contact Bloom Maternity for a Return Authorization number.
    877-274-9834 or email: info@bloommaternity.me
    Please include a copy of your invoice and write the RA # on the outside of your package. Send your return via US Mail  to:
    Bloom Maternity / RETURNS
    PO Box 12102
    San Antonio, TX 78212
    877-274-9834

 


How Can We Help?

Honesty, Personalized Service and Customized Results!

1. Mother to mother, we KNOW our products.

2. Have a question? Ellen, our owner will personally answer your question. Interested in a size that is out of stock? Just ask and we'll let you know if we can quickly acquire it for you.

3. No Risk 30-Day Money Back Guarantee.

Have a question?

Give us a call at 877-274-9834 (M-F 9-6 CST) or email us at info@bloommaternity.me

Security: All personal information that you submit is encrypted and secure.

Privacy: Bloom Maternity will not share or exchange any information that you provide (including e-mail addresses)